How to Become Outgoing Overnight
Do you find it hard to strike up a conversation with a stranger? Here are a few tips to help you shrug off the shyness and improve your service with a chat.
5 Easy Ways to Go Green
Bed and breakfasts that have that ‘green glow’ are sure to attract customers who care about the environment. Here are 5 easy ways to earn your eco-warrior credentials!
10 Ways To Be A Good Host
Customer service is one of the most important parts of running a B&B. Follow these 10 tips for being a good host and you’re sure to leave a lasting impression on your guests.
How to Check Out the Competition
It’s handy to know who you are competing with in business, either before you choose to start a B&B or to improve an existing one – here are three tips on getting the lowdown.
How to Get Business from Business Travellers
Here are 5 top tips to make your B&B attractive to business travellers, both for your marketing and for making them feel at home once they arrive.
Delicious Dairy Free
Continuing our theme of recipes catering for special diets, we bring you three delicious dairy free recipes that even you’ll want to try.
The 5 Dos and Don’ts of Facebook
We’ve come up with handy advice about that other social media giant – Facebook. So if you’re new to Facebook or just new to using it for business reasons, here’s how to make it an asset to running a B&B.
How to Deal with Customer Complaints
Put simply, customer service is the key to long-term business relationships. Here’s how to deal with complaints effectively and efficiently.
5 Instant Confidence Boosts
When you lack confidence it isn’t always easy to find the courage to deal with your guests, but there are ways you can build it and combat your fears.
